Standard Terms and Conditions
1. Installation Work:
a) All electrical installation work will comply with BS7671: 2018 and any
amendments in force at the time of the works.
b) All electrical installation work will comply with applicable Building Regulations in force at the time of the works.
c) Where work is to extend or modify existing circuits, costs quoted assume
that the existing installation is in adequate condition and complies with
minimum current regulations. If any pre-existing faults or issues are
discovered during the works then you will be made aware of the problems and
your options. Any remedial work necessary to allow the modification and
certification of the installation may incur additional costs.
d) Unless stated otherwise, all cables will be concealed by chasing into the
building fabric or concealed in building voids, under floors, etc. Where
impracticable, cabling will be neatly surface run, either clipping direct or
housed in trunking / conduit.
e) Where carpet or flooring coverings may require lifting to allow concealed
installation work, every effort will be made to avoid damage and refit to an
acceptable standard, however a professional may be required to refit at
additional cost.
f) Work on or removal of existing accessories may result in minor damage to
plaster or paintwork which may require repair by third parties at clients cost.
Wall chases will be left unfilled.
g) All endeavours will be made to undertake installation work to a clean
standard, using dustsheets and vacuum cleaning equipment as necessary. However,
dust is inevitable so sensitive or valuable items should be removed or
protected by the client prior to commencement of works. Basic vacuuming will
take place after completion of works but additional cleaning such as wiping
down of surfaces will be carried out by the client.
h) The contract / quote outlines the expected duration of the installation
work.
i) Whilst undertaking the installation work at the property, the client is
required to provide water and power free of charge.
j) For property rewires the property must not be inhabited without prior
agreement.
l) R And R Electrical should be made aware of any important or critical systems or
appliances at the start of the work and should be checked at the end by the
client to ensure they are operating correctly. Removing power form an appliance
can sometimes result in it failing to operate correctly afterwards. R And R
Electrical will not be responsible for any loss or damage as a result of the
incorrect operation of any electrical item, such as an appliance or heating
controls, on the restoration of power
2. Exclusions:
a) Clearing and / or moving of furniture and other items blocking access to work
areas are not included.
b) Except where detailed, builders work (creating of holes larger than 50mm
diameter, creating of support structures, etc) are not included, except as
outlined in 1d, e and f above.
c) Re-decoration and final making good is excluded from quoted costs, unless
specifically detailed as included.
d) Removal from site and disposal of rubble, fittings, wiring, materials,
general waste and packaging is not included. However, this can be provided at
extra cost.
3. Extras and Variations:
a) All extras and variations must be agreed in writing prior to commencement.
4. Pricing:
a) The costs quoted assume continuous and unhindered access to the site by
prior arrangement with you.
b) the customer continues to grant and facilitate the agreed and necessary
access to the premises being worked on if the originally stipulated duration of
the contracted works is to remain valid. Unless stated otherwise, the standard
working hours between the hours of 08:30 hrs - 16:30 hrs Monday to Friday
inclusive.
c) Any additional work not covered in our quoted costs will attract additional
time charge rate of £90.00 per hour plus materials cost.
d) .
e) All figures quoted are valid for a date of 30 days from the date of the
estimate or quotation.
f) You have a cooling off period of 7 days from accepting a quote from us or
the length of time to the commencement of works if less than 7 days. Greater
than 7 days could lead to a cancellation fee of £60.
g) Unquoted works such as call out will be charged as follows;
£90 first hour for pre-arranged visit, £50 p/h thereafter between the hours of 8am-
7pm
£150 first hour and £70 thereafter for any emergency work or work required at short notice
£150 first hour and £100 thereafter for any emergency work or necessary work between the hours of 7pm and 8am
All prices are subject to additional VAT of 20%
5. Deviations from Building Regulations and BS7671:M
a) All work where applicable, will be executed fully in compliance with applicable
Building Regulations and BS7671 in force at the time of the work, particularly
in respect of work in dwellings to allow the legal Part P obligations to be
met. Where a deviation from such regulations, a written instruction and record
will be required.
6. Risk and Title of Goods and Property:
a) The risk in all goods supplied shall pass to the Client upon delivery.
b) All goods supplied shall remain the property of R And R Electrical until all
sums due have been paid in full.
c) The client is responsible for ensuring that the property is insured for the
duration of the installation work.
7. Warrantee:
R And R Electrical warrants its installation work to be defect free for a
period of twelve months from invoice date. Such cover does not extend to goods
not supplied by R And R Electrical, physical damage to products, or any
instance where the original installation has been altered or tampered with
subsequently by third parties. Our work is also covered by the NICEIC platinum
promise
8. Payment:
a) A deposit is required to cover materials 7 days prior to commencement of work.
b) Stage payments will be required for lager projects. Stages may be defined by
time periods, set pieces of works or any other definable options chosen at the
discretion of R And R Electrical. Start of the following stage cannot begin
until the previous stages invoice has been paid in full.
c) Invoices are payable upon presentation
d) Payment in full of an invoice indicates your acceptance that the work has been
completed to your satisfaction.
9. Dispute Resolution:
a) In the event of a dispute, mediation is to be the preferred method of
resolution.
b) Payment for full contract amount to be paid within 5 working days of
completion regardless of any unresolved disputes, otherwise subject to 8%APR
until paid in full.
c) Where we use sub-contractors to complete tasks out of our description we do so in good faith. However, any problems that
require a resolution will need to be done so with them directly. We do not
guarantee the work of others.
d) In the unlikely event of a complaint, any remedial works will be undertaken
by R And R Electrical employees or selected sub contractors. We do not pay for
others to complete such tasks.
e) Invoices not settled within 30 days may be sold/referred to our debt recovery
partner
10. Photographs:
a) We reserve the right to take photographs and video of completed works for our
records and for use in our portfolio unless requested in writing prior to
commencement not to.